Q3AI Services · Agents & automation
AI Agents
An AI agent is software that takes a goal, reasons about it and uses tools to get it done. We build agents around one clear job, so they are dependable rather than impressive and unpredictable.
- Focus
- Purpose-built AI agents for support, sales, operations and research.
- Building blocks
- Language models · Retrieval over your documents · CRM and calendar integrations · Conversation analytics
- Suits
- Teams overwhelmed by repetitive conversations
Built around your business.
Each agent gets a defined role, the knowledge it needs and limits on what it can do. You can see what it did and step in whenever you want.
What we deliver.
- 01
Role and scope definition
What the agent is responsible for, and where it must hand off to a person.
- 02
Knowledge and tool setup
Approved documents, data sources and actions the agent may use.
- 03
Conversation and decision design
How it asks for missing information, confirms actions and explains itself.
- 04
Deployment and reporting
Placement in your channels, with dashboards on volume, outcomes and hand-offs.
Where it's used.
A first-line support agent
Resolving common questions and passing complex cases to staff with context.
A sales qualification agent
Asking the right questions of new enquiries and booking suitable meetings.
A research agent for an internal team
Collecting and summarizing information to a standard format.
How we work.
01
Discover
We agree the problem, the data available and how success will be judged.
02
Prove
A small, testable version on your own data shows what works before larger spend.
03
Build
Production engineering: integrations, safeguards, review steps and monitoring.
04
Improve
We measure real usage, fix what falls short and keep quality and cost in check.
Best fit.
- Teams overwhelmed by repetitive conversations
- Businesses wanting faster first responses
- Companies with good documentation but slow access to it
Why Q3 Labs.
- Senior people on the work
- You work with the specialists doing the project, not a hand-off to a junior team.
- Marketing and engineering together
- Design, development, data and growth sit in one team, so a solution is built with adoption in mind.
- Plain reporting, no lock-in
- Clear progress reporting and no long-term contracts. You keep ownership of your assets and accounts.
Explore related work.
Related AI services
- Agentic AIAI systems that plan, use tools and complete multi-step tasks.
- AI ChatbotA chatbot that answers from your own content and knows when to hand off.
- AI Workflow AutomationAutomate multi-step business workflows that involve reading, deciding and routing.
- AI Lead GenerationCapture, qualify and follow up leads faster with AI-assisted workflows.
Related services
Industries where this fits
Frequently asked questions
Talk to us about AI Agents.
Tell us what you're trying to achieve. We'll tell you how we'd approach it, and whether Q3 Labs is the right fit.