Q3AI Solutions · Business agents
Retail AI Agent
Retail teams juggle shoppers' questions, stock queries and campaign work at once. A retail AI agent helps customers find and choose products and helps staff with routine catalogue and order tasks.
01
Product guidance
02
Order and returns help
03
Catalogue support for staff
04
Insight reports
Built around your business.
We build around your catalogue and policies, so recommendations and answers reflect what you actually sell, stock and ship.
What we deliver.
- 01
Product guidance
Conversational help choosing products, sizes and options from your catalogue.
- 02
Order and returns help
Status, delivery and return questions answered from order data.
- 03
Catalogue support for staff
Drafting and checking product descriptions and attributes for review.
- 04
Insight reports
Common questions and drop-off points that point to store improvements.
Where it's used.
An online store with a large catalogue
Helping shoppers narrow down choices without scrolling for hours.
Seasonal spikes
Answering stock and delivery questions during sales.
Merchandising teams
Speeding up repetitive catalogue updates.
Typical building blocks: Store platform integrations · Product search and embeddings · Order system APIs · Analytics
How we work.
01
Map the workflow
We follow the real process end to end, including the exceptions people handle by hand.
02
Pilot with one team
A limited rollout with human review lets us tune behavior on real cases.
03
Integrate and harden
Connections to your systems, permissions, logging and fallbacks for when it's unsure.
04
Measure and expand
We report against agreed measures and widen scope only where the results justify it.
Best fit.
- Ecommerce brands with wide catalogues
- Retailers with heavy pre-sales questions
- Teams maintaining large product data sets
Why Q3 Labs.
- Senior people on the work
- You work with the specialists doing the project, not a hand-off to a junior team.
- Marketing and engineering together
- Design, development, data and growth sit in one team, so a solution is built with adoption in mind.
- Plain reporting, no lock-in
- Clear progress reporting and no long-term contracts. You keep ownership of your assets and accounts.
Explore related work.
Related AI solutions
- AI Based RecommendationRecommendation systems that suggest the next product, article or course.
- AI EcommerceAI for search, merchandising, support and lifecycle marketing in online stores.
- Customer Support AI AgentFirst-line support that resolves common questions and escalates the rest with context.
- AI Sales AgentResponds to enquiries, qualifies prospects and books meetings for your sales team.
Built on these AI services
Related services
Industries where this fits
Frequently asked questions
Talk to us about Retail AI Agent.
Tell us what you're trying to achieve. We'll tell you how we'd approach it, and whether Q3 Labs is the right fit.